How To Clean The Magicard Rio2e

 Watch this video, and use the instructions below to clean your Magicard Rio2e Card Printer.

<Importantly PPC does not recommend the use of cleaning swabs by end users,
as there is a small chance that you may damage the print head if you are not careful>

The supplies you need for cleaning the Magicard Rio2e card printer are;

• M9005-761 - Cleaning Card Kit - 10 Cards, 1 Pen and 5 Rollers

You can order cleaning supplies via this link Order Cleaning Consumables or on 1300 651 277

Using a cleaning card, we recommend that you clean your printer using a cleaning card after every 350 prints or each time you replace the dye-film. You should do this more often if you print only a few cards a day.

To clean the card feed mechanism:

• The printer must be switched ON.
• Remove the card hopper and open the top door (the red light comes on).
• Ensure the dye film is not touching the base of the printer inside. If it is, take up the slack by winding the supply spool backwards or remove the dye film before starting the cleaning cycle.
• Take a fresh cleaning card from its packaging.
• Insert the narrow end into the card feed slot.
• Press the black button on the back of the printer (located above the USB connector). The card is drawn into the printer and then ejected. Repeat this several times with both sides of the same card.
• To ensure that the rear feed rollers located under the card hopper are thoroughly cleaned, set the printer to its cleaning cycle, and instead of inserting the card, simply hold it against these rollers.

Note: Do not use previously used cleaning cards.